In the event of a dispute, under the terms of Law No. 144/2015 of 8 September, the consumer may resort to the following Alternative Dispute Resolution Entities (RAL):
National Consumer Conflict Information and Arbitration Center. (https://www.cniacc.pt/)
Algarve Consumer Conflict Arbitration Center. (https://www.consumidoronline.pt/)
All information and contacts are available on the Consumer Portal at https://www.consumidor.gov.pt/.